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StravaSan Francisco, California, United States {{REMOTE}}
Director of Engineering (Trust & Safety)
On-siteFull Time$290k - $325k per yearPosted 25 days ago
About the role
- As the engineering leader for Trust & Safety, you own the systems that keep Strava’s community safe and compliant: proactive detection and moderation of harmful content, age assurances, and regulatory reporting.
- You’ll drive technology strategy for core services and product experiences, often built with AI/ML strategies. You partner closely with Policy, Legal, Product, Design, and Ops, while you own the engineering roadmap, team, and delivery
- Lead a team of engineers supporting Trust & Safety at Strava and guide their career development and the teams overall evolution
- Partner with AI/ML to set the technical strategy for how Strava applies LLM-based auto-moderation to detect and act on harmful content at scale
- Identify and drive the capabilities and tech investments that build a durable foundation for trust and safety, including the internal platform other Strava engineering teams integrate with
- Partner closely with Product, Policy, Legal, Design, and Ops to deliver on Trust & Safety’s most critical priorities
- Build an inclusive, high-accountability team culture Benefits
- 100% company paid benefits for employees and families
- Flexible paid time off
- $2,000 annual professional development stipend
- Paid time off for volunteering
- 401(k) plan
- with company matching
- $1000 annual gear stipend
- $500 annual gym or coaching reimbursement
- On-site fitness rooms with showers, lockers, and towel service
- Weekly team workouts – including remote employees
- Safe and secure bike storage on-site
- Weekly all hands meetings
- Employee resource groups
- Anti-racism nonprofit company matching program
- Free lunch on Wednesdays on-site
- Regular team happy hours
- Team offsites and company retreats
- Cell phone reimbursement
- Generous industry discounts on gear and activities
- Race entries to events we sponsor
- Snacks and stocked kitchens on-site
- Strava gear
- Stock options
- Applying sound judgment to ambiguous, high-stakes situations
- Up to date on AI technology for engineering and engaged in applying best practices for yourself and your team
- Have 5+ years of experience in Trust & Safety and 5+ years of management experience, including at least 2 years managing managers
- Coaching engineers at all levels and career stages, including managers
- Have hands-on fluency with AI/ML approaches to content moderation and detection — e.g. LLM-based classifiers, automated flagging/auto-moderation systems
- Have experience partnering with Product and other cross-functional stakeholders to balance short-term deliverables with long-term technology investment
- Engaging with an empathetic, business-aligned leadership mindset
- Full stack experience with 10+ years of systems engineering experience
- Building strong working relationships with cross-functional stakeholders and understanding their needs, while staying clearly accountable for the engineering roadmap
- Have a track record delivering trust and safety initiatives for a consumer-facing application with user-generated content
- Have experience leading and managing multiple teams of engineers, including managing managers and staff+ engineers
- Embracing an inclusive, collaborative environment that elevates a diverse set of voices and experiences