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RobloxSan Mateo, CA, United States
Engineering Manager (Subscriptions)
On-siteFull Time$295.2k - $345k per yearPosted 10 days ago
About the role
- As an Engineering Manager for Payments
- Subscriptions, you will direct the strategy and implementation for Roblox’s suite of subscription offerings
- In this critical role, you will directly influence key business metrics and help define how our most dedicated global users engage with our platform
- You will be working directly with a number of cross-functional partners from Product, Design, Data Science teams, influencing our business and annual recurring revenue growth direction
- Your team will own mission-critical systems across key areas, including:
- Subscription Value Proposition: Collaborating with Product to define the roadmap for subscriptions on Roblox, building innovative features, and partnering across teams to deliver maximum value to our subscriber community
- Subscription Billing: Leading full lifecycle management and feature execution for recurring billing, delivering a seamless purchasing, upgrade, and subscription management experience across all platforms
- Subscribers Growth & Retention: Executing key initiatives to expand the subscriber user base while strengthening long-term user retention
- Operational Observability: Developing comprehensive telemetry, monitoring, and dashboards to surface real-time insights into system health, success metrics, latency, and operational performance across all channels
- Manage Team Execution & Delivery: Oversee the daily execution of the engineering roadmap, ensuring the team efficiently delivers high-quality, reliable code on time
- Drive Operational Excellence & Health: Maintain the 24/7 health and stability of mission-critical payment systems, leading on-call rotations, incident response, and driving post-mortem analysis to continuously improve system reliability and reduce transaction errors
- Lead Technical Design & Code Review: Provide hands-on guidance on complex technical designs, architecture proposals, and perform thorough code reviews to maintain high standards for security, performance, and scalability across the payments stack
- Ensure Cross-Functional Collaboration: Act as the primary engineering liaison, collaborating closely with Product Management, Design, Risk, Legal/Compliance teams to align on requirements, prioritize features, and ensure regulatory adherence
- Define Architectural Strategy: Set the long-term technical vision and architectural roadmap for the team and underlying services to support millions of subscribers globally
- Grow and cultivate an Impactful Team: Attract, hire, mentor, and coach top-tier software engineers, fostering a culture of ownership, engineering excellence, and continuous learning within the Subscriptions Pod
- Familiarity with billing products and payments processing
- A strong track record of recruiting, developing, and retaining exceptional engineering talent
- Excellent communication skills, capable of articulating complex technical trade-offs and project status to technical peers, product managers, and executive leadership
- 2+ years of direct experience managing and mentoring high-performing engineering teams
- Demonstrated ability to define and drive technical vision and roadmap for mission-critical, high-volume services
- 8+ years of hands-on experience in software development, with a focus on building and operating highly scalable distributed systems