S
ServiceNowSanta Clara, us, Building A,B,C 2225 Lawson Lane
Senior Manager of Software Engineering Management (Platform Persistence)
On-siteFull Time$201.3k - $352.3k per yearPosted 3 days ago
About the role
- As a Senior Manager in platform persistence, you will be working with various business stakeholders and engineering leaders to drive strategic roadmaps
- You will be working with other platform teams, application engineering teams, cloud services teams and support teams to deliver product end-to-end. Most importantly, you will be building and expanding a strong team to support business demands
- Manage product development activities and oversee end-to-end engineering deliverables
- Manage team of engineers, providing technical guidance, feedback, and career development
- Work with product management, design, support, quality, and other dev teams to create high-quality solutions
- Manage daily activities of the end-to-end development team, ensuring engineering excellence, code quality, and delivery velocity
- Drive continuous improvement and innovation initiatives including designing testing strategies, driving test automation to enhance reliability, performance, and scalability of products and services
- Solve difficult and sometimes ambiguous problems by fostering collaboration and applying structured decision-making
- Manage departmental resources, staffing, mentoring, enhancing and maintaining a best-of-class engineering and quality team
- Partner with cross-functional teams and stakeholders to align on priorities, communicate issues, and utilize best practices Benefits
- Generous family leave
- Matched donations
- Annual learning stipends
- Flexible PTO
- Competitive retirement plan
- Paid volunteer time
- Typically requires a minimum of 12 years of related experience with a Bachelor’s degree; or 8 years and a Master’s degree; or a PhD with 5 years experience; or equivalent experience
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This includes using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s impact on engineering practices
- Experience with open-source tools, automation frameworks, and agile development environments
- 5+ years of experience as a technical lead for technical teams
- Proven ability to design and implement effective testing strategies, including automation and performance testing
- Experience managing cross-functional teams with combined engineering and quality responsibilities
- Advanced coding skills with fluency in one or more relevant programming languages (Java, Shell, JavaScript, or similar)
- Strong problem-solving, analytical, and communication skills with the ability to mentor and grow high-performing teams
- Experience with Database technologies and integration patterns is a plus
- Strong background in modern software engineering practices and technologies relevant to large-scale enterprise products